Services

PORT OPERATION

ISC is a leading company in the fields of shipping, import, export, and maritime agency, offering comprehensive and advanced solutions to meet all client needs in port operations and management. With its professional team and extensive network of partners, the company ensures highly efficient and precise execution of all processes, making it the ideal choice for clients seeking a reliable partner in maritime shipping. 

ISC stands out for its deep expertise and ability to handle all aspects of port operations, from coordinating ship movements to ensuring the safe and timely delivery of goods.It includes a set of vital tasks

Coordination of Ship Entry and Exit

  • Organizing ship entry and exit schedules in cooperation with the port management.
  • Preparing the necessary permits for ships.
  • Supervising the guidance and assistance operations for ships upon berthing or departure.

Managing communication with stakeholders

  • Coordinating with the port management, customs authorities, and various work teams.
  • Providing regular updates to customers on the status of shipments.

Management of shipments and goods

  • Arranging the transportation of goods from the source to the final destination.
  • Ensuring the safety of goods during loading and unloading.
  • Providing appropriate solutions for the transportation of special or sensitive cargoes.

Coordination of logistics services

    • Planning the movement of goods in coordination with shipping lines.
    • Reserve spaces on ships appropriate to the type and weight of shipments.
    • Organizing schedules to ensure the arrival of goods on time.

Management of temporary warehouses in the port

  • Supervising the storage of goods in the port warehouses.
  • Applying safety rules during storage.
  • Following up on goods that require special storage conditions such as refrigeration.

Coordination of land transport to and from the port

  • Arranging the necessary trucks to transport goods from the port to the final destination.
  • Ensuring the safe and appropriate loading of goods.
  • Monitoring the movement of transport to avoid any delays.

Field Problem Solving

  • Dealing with any obstacles during the unloading of goods or customs procedures.
  • Providing immediate solutions to urgent problems such as damaged goods or lack of documents.

Reporting

  • Submitting periodic reports on operations within the port.
  • Following up on shipment quantities and timetables.